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100px #123b3638}dialog::backdrop{background:#132f2970;backdrop-filter:blur(3px)}.dialog-head{padding:22px 24px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;background:white;z-index:2}.dialog-head h2{font-size:18px}.dialog-body{padding:23px 24px}.dialog-body .banner{font-size:11px}.dialog-body .panel{margin-top:20px}.dialog-body .form-actions{position:sticky;bottom:-23px;background:white;padding-bottom:6px}.contact-dialog-tabs{margin-top:25px}.audit-item{font-size:11px;padding:11px 0;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:10px}.audit-item span{color:var(--muted);font-size:10px}.demo-pill{display:inline-block;font-size:8px;padding:2px 5px;background:#eaf0de;color:#718254;border-radius:3px;font-weight:500;letter-spacing:.3px}.divider{height:1px;background:var(--line);margin:22px 0}.help-link{font-size:11px;color:var(--green);text-decoration:underline;text-underline-offset:3px}#toasts{position:fixed;bottom:22px;right:22px;z-index:100;display:flex;flex-direction:column;gap:9px;max-width:calc(100vw - 44px)}.toast{background:var(--green-dark);color:#f5fbef;padding:13px 18px;border-radius:10px;box-shadow:0 5px 25px #1c3a3022;font-size:12px;max-width:420px;animation:toast-in .2s ease}.toast.error{background:#823a32}.toast button{margin-left:14px;color:inherit;background:transparent}.skeleton{background:linear-gradient(90deg,#eef1e8,#f7f9f2,#eef1e8);border-radius:10px;min-height:90px}.muted{color:var(--muted)}.mb-20{margin-bottom:20px}.mt-20{margin-top:20px}.nowrap{white-space:nowrap}.visually-hidden{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.required{color:#a07840}a.download-link{display:inline-flex;align-items:center;gap:5px;font-size:11px}.code-label{font-family:ui-monospace,monospace;font-size:10px;background:#f2f5eb;padding:3px 5px;border-radius:3px;overflow-wrap:anywhere}.queue-box{max-height:350px;overflow:auto}.status-text{font-size:10px;color:var(--muted)}@keyframes toast-in{from{transform:translateY(10px);opacity:0}to{transform:translateY(0);opacity:1}}@media(min-width:1550px){.inbox{grid-template-columns:325px minmax(350px,1fr) 280px}.conversation-line strong{font-size:12px}.conversation-preview{font-size:11px}.message p{font-size:13px}.detail-row{font-size:11px}}@media(max-width:1300px){.app-shell{grid-template-columns:205px minmax(0,1fr)}.sidebar{width:205px;padding:24px 12px 16px}.brand{padding-left:8px;gap:9px}.brand-name{font-size:21px}.topbar{padding:18px 25px}.page{padding:26px 25px 35px}.inbox{grid-template-columns:270px minmax(280px,1fr)}.customer-panel{display:none}.grid-3{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:960px){.app-shell{grid-template-columns:76px minmax(0,1fr)}.sidebar{width:76px;padding:23px 10px 14px}.brand{padding:0 5px 32px}.brand-text,.nav-label,.nav a>span,.prepare-card,.sidebar-user>div:not(.avatar),.sidebar-user>button{display:none}.nav a{justify-content:center;padding:13px}.nav a .icon{width:21px;height:21px}.sidebar-user{padding:12px 8px}.sidebar-user .avatar{width:34px;height:34px}.brand-icon{width:42px;height:42px;font-size:36px}.grid-2{grid-template-columns:1fr}.top-right .status-dot{display:none}.metrics-row{gap:10px}.metric{padding:15px}.metric-top{font-size:10px}.metric-number{font-size:24px}.inbox{grid-template-columns:240px minmax(280px,1fr);min-height:560px}.login-story{padding:48px 10%}.login-story h1{font-size:40px}.page-head{align-items:flex-start}}@media(max-width:700px){.app-shell{display:block}.sidebar{transform:translateX(-100%);width:230px;transition:transform .2s}.sidebar.open{transform:translateX(0);box-shadow:10px 0 60px #123b3655}.sidebar.open .brand-text,.sidebar.open .nav-label,.sidebar.open .nav a>span,.sidebar.open .prepare-card,.sidebar.open .sidebar-user>div,.sidebar.open .sidebar-user>button{display:initial}.sidebar.open .nav a{justify-content:flex-start}.sidebar.open .brand{padding:0 7px 30px}.mobile-menu{display:flex}.topbar{padding:14px 18px;height:63px}.breadcrumb{display:flex;align-items:center;gap:8px;font-size:11px}.breadcrumb>span{margin:0}.top-right{gap:6px}.top-right>.button{padding:7px 9px;font-size:10px;min-height:30px}.top-right>.button .icon{display:none}.mode-badge{font-size:8px;padding:6px}.page{padding:22px 16px 30px}.page-head{margin-bottom:18px;gap:12px}.page-head h1{font-size:25px}.page-head p{font-size:11px}.page-head>.button{font-size:10px;padding:8px}.eyebrow{font-size:9px}.banner{font-size:10px;align-items:flex-start;padding:12px;margin-bottom:17px}.banner .button{font-size:9px;padding:5px 8px;min-height:26px}.banner>.icon{width:16px;height:16px}.metrics-row{grid-template-columns:repeat(2,minmax(0,1fr));margin-bottom:18px}.metric{padding:13px 15px}.metric-number{font-size:24px;margin:4px 0}.metric-foot{font-size:9px}.inbox{display:flex;height:650px;min-height:0}.conversation-list{width:100%;border-right:0}.chat{width:100%;display:none}.inbox.has-selected .conversation-list{display:none}.inbox.has-selected .chat{display:flex}.chat-back{display:flex!important}.grid-3{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr;gap:15px}.form-field.full{grid-column:auto}.login-shell{display:block}.login-story{min-height:260px;padding:26px 30px}.login-story .brand{margin-bottom:25px}.login-story h1{font-size:32px;max-width:320px}.login-story>div>p,.login-story footer{display:none}.login-form-wrap{padding:35px 25px}.login-form{max-width:420px}.panel-head{padding:16px}.panel-body{padding:17px}.tabs{gap:4px}.tab{padding:8px 10px;font-size:11px}dialog{width:calc(100% - 22px);max-height:94vh}.dialog-head{padding:17px 19px}.dialog-body{padding:18px 19px}.form-actions .button{font-size:11px}.config-section{padding:18px}.queue-box{max-width:100%}.chat-head{padding:14px 13px}.chat-tools{font-size:9px;padding:9px 13px}.message-history{padding:18px 14px}.compose{padding:12px}.message{max-width:89%}.compose-note{display:none}}@media(prefers-reduced-motion:reduce){*{animation:none!important;scroll-behavior:auto!important;transition:none!important}}.chat-back{display:none}

.brand-logo{width:40px;height:55px;object-fit:contain;flex-shrink:0}.brand-name{font-size:22px;white-space:nowrap}.brand-caption{font-size:7px;letter-spacing:1.35px;color:#a8cbd7}.login-story .brand-name{font-size:26px}.login-story .brand-caption{font-size:9px}.login-story .brand-logo{width:47px;height:65px}.nav a.active{color:#00334d}.login-story h1 em{color:#5bd3de}.prepare-card .icon{width:15px;height:15px;vertical-align:middle}.brand-icon{background:#d9f1f2}.mode-badge{color:#0a6e7a;background:#eaf7f7;border-color:#d1e9e9}.button:hover{background:#075764}.nav a{color:#c5d6e1}.sidebar-user small,.prepare-card p{color:#acc5d5}.sidebar-user strong,.prepare-card h3{color:#e9f3fb}.nav-label{color:#8bacbf}.banner{background:#edf6f5;border-color:#d7e9e5;color:#4d6e6c}.banner .icon{color:#538781}.message.out{background:#e2f0eb;border-color:#d2e6df}.login-story>div>p{color:#b2c7d9}.login-story footer{color:#8aa8bf}.progress span{background:#2dbecd}.eyebrow{color:#588792}.flow-step{border-left-color:#c4dee2}.flow-step:before{background:#57a0a9}.conversation.selected{border-left-color:#2a94a1;background:#eef6f4}.chart-track span{background:#5a9ca6}.login-rings{border-color:#5ebdce20}.health-icon.ok{background:#e1f0e8;color:#487b60}
@media(max-width:960px){.brand-logo{width:36px;height:50px}.sidebar.open .brand{gap:12px}}

@media(max-width:700px){.topbar{gap:7px}.breadcrumb{min-width:0;font-size:10px}.breadcrumb>span{display:none}.top-right{flex-shrink:0}.mode-badge{max-width:108px;text-align:center;line-height:1.3}.top-right>.button{font-size:9px;padding:7px}.mobile-menu{flex-shrink:0}.page-head .button{white-space:normal;text-align:center}.message-history .icon{width:14px;height:14px}.chat-tools>.span{min-width:0}.dialog-head h2{font-size:16px}}

@media(max-width:700px){.sidebar{visibility:hidden}.sidebar.open{visibility:visible}}
.chat-assistant-tools{display:flex;align-items:center;justify-content:space-between;gap:7px;padding:6px 13px;border-bottom:1px solid #e0eae4;background:#f9fbf8;flex-shrink:0}.chat-assistant-tools .actions{gap:3px}.chat-assistant-tools .button{font-size:10px;min-height:29px;padding:6px 8px}.chat-assistant-tools .icon{width:14px;height:14px}.chat-assistant-tools>span{font-size:9px;color:var(--muted);text-align:right}.interactive-menu{margin-top:13px;border:1px solid #cbded6;border-radius:9px;background:#f9fcf8;overflow:hidden;min-width:190px}.interactive-menu-label{display:flex;align-items:center;gap:6px;padding:9px 11px;background:#edf5ef;border-bottom:1px solid #dce8de;font-size:10px;font-weight:600;color:var(--green)}.interactive-menu-label .icon{width:14px;height:14px}.interactive-menu-label>span{margin-left:auto;font-size:8px;font-weight:400;text-transform:uppercase;letter-spacing:.5px}.interactive-option{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;border:0;border-bottom:1px solid #e2ebe2;text-align:left;background:transparent;color:var(--ink);padding:10px 11px}.interactive-option:last-of-type{border-bottom:0}button.interactive-option:hover{background:#e5f2eb}.interactive-option strong{display:block;font-size:11px;font-weight:600}.interactive-option small{display:block;font-size:9px;color:var(--muted);margin-top:3px;line-height:1.4}.interactive-option>.icon{width:13px;height:13px;color:#609e97}.interactive-menu .interactive-menu-help{font-size:9px;color:var(--muted);padding:8px 11px;line-height:1.5;border-top:1px solid #e2ebe2;background:#f5f9f1}.assistant-loading{display:flex;align-items:center;justify-content:center;gap:12px;min-height:140px;color:var(--muted);font-size:12px}.assistant-loading .icon{color:var(--green);width:25px;height:25px}.assistant-status>div{display:flex;gap:6px;flex-wrap:wrap}.assistant-status>p{font-size:11px;color:var(--muted);line-height:1.7;margin-top:11px}.copilot-toolbar{display:flex;flex-wrap:wrap;justify-content:space-between;gap:9px;margin-bottom:14px;align-items:center}.copilot-toolbar .badge{font-size:10px;padding:4px 8px}.copilot-toolbar+.form-help{margin-bottom:20px}.copilot-block{padding:17px 18px;background:#f9fbf7;border:1px solid #e3eae0;border-radius:10px;margin:0 0 15px}.copilot-block h3{font-size:12px;margin-bottom:10px}.copilot-block p{font-size:12px;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere}.copilot-block ul,.copilot-block ol,.notice ul{margin:10px 0 0;padding-left:18px;font-size:11px;line-height:1.8}.copilot-block li+li,.notice li+li{margin-top:6px}.copilot-columns{display:grid;grid-template-columns:1fr 1fr;gap:15px}.copilot-missing{background:#fff9ee;border-color:#eee1c7;color:#806433}.copilot-draft{background:#edf5f1;border-color:#cedfd5}.copilot-draft .draft-text{font-size:12px;white-space:pre-wrap;line-height:1.85}.copilot-block-head{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:10px}.copilot-block-head h3{margin:0}.copilot-sources{list-style:none;padding-left:0!important;display:flex;flex-direction:column;gap:4px}.copilot-sources li{display:flex;align-items:center;gap:8px}.copilot-sources .icon{width:13px;height:13px;color:var(--green)}.support-details{margin:0;display:flex;flex-direction:column;gap:9px}.support-details>div{display:flex;justify-content:space-between;gap:15px;border-bottom:1px solid #e7ece3;padding-bottom:7px;font-size:11px}.support-details>div:last-child{border:0;padding-bottom:0}.support-details dt{color:var(--muted);font-size:10px;flex-shrink:0;max-width:48%;overflow-wrap:anywhere}.support-details dd{margin:0;text-align:right;overflow-wrap:anywhere;color:var(--ink2);line-height:1.6}.dialog-wide{width:min(850px,calc(100% - 32px))}.dialog-wide .dialog-body>.form-actions{flex-wrap:wrap;position:static}.dialog-wide .form-actions>.small{max-width:210px;text-align:right}.menu-preview{display:flex;flex-direction:column;gap:0;margin-top:18px;border:1px solid var(--line);border-radius:10px;overflow:hidden}.menu-preview>div{display:flex;align-items:center;gap:12px;padding:13px 16px;border-bottom:1px solid var(--line)}.menu-preview>div:last-child{border:0}.menu-number{width:26px;height:26px;display:flex;align-items:center;justify-content:center;border-radius:7px;background:#edf5ee;color:var(--green);font-weight:600;font-size:12px;flex-shrink:0}.menu-preview strong{font-size:12px;font-weight:550}.menu-preview p{font-size:10px;color:var(--muted);margin-top:3px}.agenda-items{display:flex;flex-direction:column;gap:0}.agenda-items>article{display:flex;justify-content:space-between;gap:15px;align-items:center;padding:12px 0;border-bottom:1px solid var(--line)}.agenda-items>article:last-child{border:0;padding-bottom:0}.agenda-items strong{font-size:12px;font-weight:550;display:block}.agenda-items p{font-size:11px;line-height:1.6;margin-top:4px}.agenda-items small{font-size:9px;color:var(--muted)}.agenda-items .button{flex-shrink:0}.agenda-items .badge{max-width:130px;white-space:normal;text-align:right}.copilot-draft .actions>.small{font-size:10px;max-width:240px}.message-attachment .icon{width:13px;height:13px;vertical-align:middle}
@media(max-width:700px){.chat-assistant-tools{padding:5px 10px}.chat-assistant-tools .button{font-size:9px;padding:6px}.chat-assistant-tools>span{font-size:8px;max-width:90px}.copilot-columns{grid-template-columns:1fr;gap:0}.dialog-wide{width:calc(100% - 22px)}.copilot-block{padding:14px}.copilot-toolbar{align-items:flex-start}.copilot-toolbar>.small{font-size:10px}.copilot-toolbar .badge{font-size:9px;padding:4px 6px}.interactive-menu{min-width:180px}.interactive-option strong{font-size:10px}.interactive-menu .interactive-menu-help{font-size:8px}.dialog-wide .form-actions{justify-content:flex-start}.dialog-wide .form-actions>.small{text-align:left;max-width:none}.copilot-block-head{align-items:flex-start}.copilot-block-head .badge{white-space:normal;font-size:8px}.agenda-items>article{gap:8px}.agenda-items strong{font-size:11px}.agenda-items .button{font-size:10px;padding:7px}.copilot-draft .actions>.small{max-width:100%}}

/* Gestão do atendimento */
.priority-grid,.request-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,290px),1fr));gap:16px}.priority-card{padding:20px;border:1px solid var(--line,#dce5ef);border-radius:16px;background:var(--surface,#fff);min-width:0}.priority-card h3{margin:14px 0 8px}.priority-card p,.priority-card li{line-height:1.55;overflow-wrap:anywhere}.priority-card ul{padding-left:20px}.menu-preview{display:grid;gap:10px}.menu-preview>div{padding:12px;border:1px solid #dce5ef;border-radius:10px}.menu-preview small{display:block;margin:6px 0 0 32px;color:#52667d}.editor-option{border:1px solid #dce5ef;border-radius:12px;padding:16px;min-width:0}.editor-option legend{padding:0 8px;font-weight:650}.editor-profession{border:1px solid #dce5ef;border-radius:12px;padding:14px;min-width:0}.editor-profession summary{cursor:pointer;font-weight:650;margin-bottom:10px}.tabs{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:20px}.full{grid-column:1/-1}@media(max-width:600px){.priority-card{padding:16px}.tabs .button{font-size:12px}.editor-option .form-grid{grid-template-columns:1fr}}

/* Continuous operations: keep content padded on narrow and wide screens. */
.connected-content{display:grid;gap:24px}.connected-content .panel>.request-list{padding:20px}.connected-content .panel>.notice{margin:20px}.connected-content .panel>p{margin:16px 20px}.connected-content .panel>.button{margin:0 20px 20px}.connected-content .priority-card{min-width:0}.connected-content .priority-card p{overflow-wrap:anywhere}

/* Native hidden must win over layout utilities on recovery and setup forms. */
[hidden] { display: none !important; }
#public-config-form input, #installation-login input, #recovery-form input, #password-form input {
  width: 100%; min-height: 44px; padding: 11px 13px; border: 1px solid #c9d8d0; border-radius: 10px; background: #fff; color: #173d35; font: inherit;
}
#public-config-form label, #installation-login label, #recovery-form label, #password-form label { font-weight: 600; }